• Environmental Savings
    Protecting Your Security ...
    Protecting Our Environment
    Saved Today To Date
    Trees 17 11135
    Water 7000 4585000
    Watts 4100 2685500
    Landfill 2.5 1637.5
    CO2 60 39300

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Frequently Asked Questions

  • Is there a difference between on-site services and off-site services?

    There is a major difference between on-site and off-site shredding services. The most significant difference is the fact that with an on-site shredding service the customer can visually verify that their documents, records and materials have been permanently destroyed. This increased level of security does, sometimes, come with increased cost. Since a business cannot transfer its responsibility to maintain confidentiality, it must be certain that it is dealing with a reputable company with superior security procedures. Unfortunately, there are those information destruction services that provide certificates of destruction while having no semblance of security and, in some cases, no destruction process available to them. Many commercial facilities offer records destruction as a service to their customers. However, in a survey conducted by the National Association for Information Destruction, a majority of the commercial firms were found lacking the equipment necessary to provide the service themselves. It is a common practice in that industry to subcontract the destruction of the records. In some cases, disreputable firms were found misleading their customers by charging for secure records destruction, while the materials were being sold to a recycling company for scrap. Anyone company or individual interested in using a data destruction service is advised to thoroughly review their policies and procedures, conduct an initial site audit and conduct subsequent unannounced audits.

  • Are you a member of NAID?

    Yes, we are a member of NAID which stands for the National Association for Information Destruction.

    (NAID®) is the international trade association for companies providing information destruction services. Suppliers of products, equipment and services to destruction companies are also eligible for membership. NAID's mission is to promote the information destruction industry and the standards and ethics of its member companies.

  • Why should we use Absolute Destruction & Recycling Corp.?

    Absolute Destruction & Recycling Corp. is dedicated to providing the highest level of security, environmental practices and customer service in the document and electronic media destruction industry. We are relentlessly focused on delivering the highest level of client care by having the best people and best services. In doing so, we hope to become a leader in the shredding and recycling industry. Our services will be tailored to your needs with the flexibility and logical coordination to ensure ease of use when destroying all of your sensitive documents and electronic media.

  • Why should I or my company shred or destroy confidential records, files or data?

    Every business has confidential data and are entrusted with information that must be kept private. Without the proper security procedures, companies expose themselves to loss of business and the liabilities of not protecting confidential information.

  • What is the Personal Information Protection and Electronic Documents Act and why is it important for my company to be compliant?

    With the new Canadian Government legislation individuals and companies need to be proactive when dealing with their records and documentation. The new Personal Information Protection and Electronic Documents Act (PIPEDA) is designed to protect the privacy of all personal data that is collected, used and disclosed in the course of commercial activity.

    Businesses and organizations are responsible for adhering to 10 principles, each of which is aimed at ensuring proper information security safeguards. The need to confidentially dispose and recycle information has never been more important. In fact, as recommended by the Act, destruction of information must be done in a secure fashion.

    Now is the time to review your company's current policies of confidential record destruction and we invite you to contact us to help in your destruction and recycling requirements.

    Learn more about the Protection & Documents Act and how it effects you and your company:

    Privacy Commissioner of Canada

  • I have lots of boxes - do I have to bring them to you?

    No. We will do all the heavy lifting for you. Our uniformed, bonded and photo I.D.'d Customer Service Representatives will safely and securely bring the boxes, files and materials to our truck at no extra charge!

  • My documents are all loose - can you help?

    Yes. If you have loose records we will provide you with secure containers, boxes, or bags to place your documents in. This service is free.

  • How do you charge?

    We have the ability to charge by a per minute shredding service, per box , per lb or kg, per security console or container rate or a flat rate. The industry has created a number of different pricing options for companies to charge. The ever changing pricing structure can become extremely confusing to end users. Our competitors use this confusion to promote their services as less expensive when in actual fact they are the same and, sometimes, more expensive. We guarantee to apply the lowest rate for our customers. For large jobs that could be based on a ‘per box; rate or flate rate. For smaller jobs our ‘per minute’ rate may be the lowest charge. In all of our quotations we endeavour to clearly and concisely outline our charges and, therefore, build trust and commitment to use our services. There are no hidden fees, travel costs or fuel surcharges.

  • Do you have hidden fees?

    No. We do not have hidden fees. There is no travel charge, extra pickup rate or fuel surcharges.

  • What method of payment do you accept?

    We have very flexible payment options. We accept:

    • Cheque
    • Credit Card (Visa, Mastercard, American Express)
    • Cash
    • Online Bill Payment
  • Do you provide residential service?

    Yes we do! We provide the same high level of security and cost effective pricing as with our commercial service. Absolute Destruction & Recycling will pick up your confidential records from your home to our mobile shredding truck. While on-site, we will quickly and efficiently destroy the records and have them properly recycled. All of our services are performed by uniformed, bonded and photo I.D.'d Customer Service Representatives. Upon the completion of the services you require, our rep will issue you an invoice that includes time in and out and a "Certificate of Destruction" and "Guarantee of Recycling."

    For more information about our Residential Services, please click here.